Questions and Queries

If you have any specific questions about the service or how the submission system works, problems with transferring files into Word document, let us know below. 

In case of technical difficulties, please email and you will get a response withing 24 hours.

Keep in mind that our service works 9-5 Mon to Fri. If you submit a question on Saturday, it may not be answered until Monday. You may chose to call Library at 780 539 2939 during the weekend  Library hours. 

Mon to Friday 8-9 pm

Sat 10-6

Sun 12-8 pm. 

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